Elevate your CX with Intelligent Analyses
Transform CX with Intelligent Analysis
pythanks offers the most advanced built-in analysis tools for customer experience (CX) surveys. By a mile.
pythanks offers the most advanced built-in analysis tools for customer experience (CX) surveys. By a mile.
HOW IT WORKS
Gain deep insights in minutes.
Instantly create a robust online survey. Incoming responses are automatically analyzed using Machine Learning algorithms and interpreted using Artificial Intelligence.
Instantly create a robust online survey. Incoming responses are automatically analyzed using Machine Learning algorithms and interpreted using AI.
Net Promoter Score ®
NPS
Connects the NPS with the General Expectations Model.
Understand how NPS is affected by customer expectations, pricing, and overall satisfaction.
Factors:
NPS
Disconfirmation
Value for Money
Satisfaction
Analyses:
Histograms
CrossTabs
Text Summarization
AI Interpretation
Features:
18 Research-based Survey Items
3 Fully Customizable Items
Incoming & Outgoing Webhooks
Zapier Integration
Customer Satisfaction Score
CSAT
Connects CSAT with the General Expectations Model.
Understand how CSAT is affected by customer expectations, and pricing.
Factors:
Customer Satisfaction
Disconfirmation
Value for Money
Analyses:
Histograms
CrossTabs
Text Summarization
AI Interpretation
Features:
14 Research-based Survey Items
3 Fully Customizable Items
Incoming & Outgoing Webhooks
Zapier Integration
Customer Effort Score
CES
Obtain your Customer Effort Score (CES).
Understand the reasons as to how easy or difficult customers find it to accomplish their goals.
Factors:
Customer Effort
Analyses:
Histograms
CrossTabs
Text Summarization
AI Interpretation
Features:
7 Research-based Survey Items
3 Fully Customizable Items
Incoming & Outgoing Webhooks
Zapier Integration
CARACTÉRISTIQUE
Instant Research-Grade Surveys
Instantly create a customizable CX survey tailored to your needs, including NPS, CSAT, and CES, based on top academic research. Just share the link with your customers and pythanks will handle everything else.
CARACTÉRISTIQUE
Instant Research-Grade Surveys
Instantly create a customizable CX survey tailored to your needs, including NPS, CSAT, and CES, based on top academic research. Just share the link with your customers and pythanks will handle everything else.
CARACTÉRISTIQUE
Instant Research-Grade Surveys
Instantly create a customizable CX survey tailored to your needs, including NPS, CSAT, and CES, based on top academic research. Just share the link with your customers and pythanks will handle everything else.
CARACTÉRISTIQUE
Instant Research-Grade Surveys
Instantly create a customizable CX survey tailored to your needs, including NPS, CSAT, and CES, based on top academic research. Just share the link with your customers and pythanks will handle everything else.
CARACTÉRISTIQUE
Real-Time Customer Analytics
Get real-time metrics offering profound insights into customer satisfaction drivers. These metrics are based on robust academic research.
CARACTÉRISTIQUE
Real-Time Customer Analytics
Get real-time metrics offering profound insights into customer satisfaction drivers. These metrics are based on robust academic research.
CARACTÉRISTIQUE
Real-Time Customer Analytics
Get real-time metrics offering profound insights into customer satisfaction drivers. These metrics are based on robust academic research.
CARACTÉRISTIQUE
Real-Time Customer Analytics
Get real-time metrics offering profound insights into customer satisfaction drivers. These metrics are based on robust academic research.
CARACTÉRISTIQUE
Built-in Machine Learning and AI
Machine learning algorithms analyze incoming responses to determine current customer satisfaction levels, while advanced AI provides suggestions for improvements.
CARACTÉRISTIQUE
Built-in Machine Learning and AI
Machine learning algorithms analyze incoming responses to determine current customer satisfaction levels, while advanced AI provides suggestions for improvements.
CARACTÉRISTIQUE
Built-in Machine Learning and AI
Machine learning algorithms analyze incoming responses to determine current customer satisfaction levels, while advanced AI provides suggestions for improvements.
CARACTÉRISTIQUE
Built-in Machine Learning and AI
Machine learning algorithms analyze incoming responses to determine current customer satisfaction levels, while advanced AI provides suggestions for improvements.
CARACTÉRISTIQUE
Workflow Integration
Integrate your customer data with your pythanks survey using webhooks. Seamlessly plug into existing workflows with tools like Zapier and MailChimp.
CARACTÉRISTIQUE
Workflow Integration
Integrate your customer data with your pythanks survey using webhooks. Seamlessly plug into existing workflows with tools like Zapier and MailChimp.
CARACTÉRISTIQUE
Workflow Integration
Integrate your customer data with your pythanks survey using webhooks. Seamlessly plug into existing workflows with tools like Zapier and MailChimp.
CARACTÉRISTIQUE
Workflow Integration
Integrate your customer data with your pythanks survey using webhooks. Seamlessly plug into existing workflows with tools like Zapier and MailChimp.
INCLUDED
Powerful metrics to gauge customer experiences
Gain valuable data-driven insights into your customers' experiences.
Net Promoter Score®
Leverage your NPS® to understand both promoters and detractors.
Net Promoter Score®
Leverage your NPS® to understand both promoters and detractors.
Net Promoter Score®
Leverage your NPS® to understand both promoters and detractors.
Net Promoter Score®
Leverage your NPS® to understand both promoters and detractors.
Customer Satisfaction Score
Utilize your CSAT score to understand the proportion of satisfied customers.
Customer Satisfaction Score
Utilize your CSAT score to understand the proportion of satisfied customers.
Customer Satisfaction Score
Utilize your CSAT score to understand the proportion of satisfied customers.
Customer Satisfaction Score
Utilize your CSAT score to understand the proportion of satisfied customers.
Customer Effort Score
Utilize the CES to identify your customers' pain points.
Customer Effort Score
Utilize the CES to identify your customers' pain points.
Customer Effort Score
Utilize the CES to identify your customers' pain points.
Customer Effort Score
Utilize the CES to identify your customers' pain points.
Net Promoter, NPS, and the NPS-related emoticons are registered U.S. trademarks, and Net Promoter Score and Net Promoter System are service marks, of Bain & Company, Inc., NICE Systems, Inc. and Fred Reichheld.
Enquêtes instantanées, analyse automatique
Plus rapide, plus intelligent, mieux. L'avantage de SurveyWand.
Enquêtes instantanées, analyse automatique
Plus rapide, plus intelligent, mieux. L'avantage de SurveyWand.
Enquêtes instantanées, analyse automatique
Plus rapide, plus intelligent, mieux. L'avantage de SurveyWand.
Enquêtes instantanées, analyse automatique
Plus rapide, plus intelligent, mieux. L'avantage de SurveyWand.